It's all about communication

By Geoff Lee

June 22, 2017 12:00 AM

EXPERIENCES Craig Torry, right, Lloydminster Community Youth Centre Program goodwill rep, introduced Grade 10 Lloydminster Comprehensive High School students Trinity Hotel and Quin Seve, who reported on their five-day Rotary Youth Program Enrichment leadership camp in Jasper, held over the May long weekend. The group spoke at Rotary's June 19 lunch meeting. GEOFF LEE LLS PHOTO

Good communication is good business.
That’s the message Julie Evans brought to Rotary Club of Lloydminster members about communicating with employees or clients with communication disabilities, during a June 19 luncheon.
Evans is a senior practice lead for speech language pathology for Alberta Health Services in Kitscoty, who challenged the audience how to communicate comfortably with people with communication disabilities.
“It’s about showing respect and taking extra time,” she said.
Evans said about one in 10 Canadians has some difficulty with reading, writing or understanding speaking.
The cause she said can be a genetic defect from birth or from an acquired difficulty from a traumatic brain injury or stroke or from a degenerative condition.
“Be comfortable talking to people with communication disabilities,” said Evans.
She noted people have a varied reaction when interacting with people who use communication devices, or have trouble communicating.
“Some people are just really comfortable and gracious and take time and are patient­— that’s what we are looking for,” she said.
As for what people with communication disabilities want from others, Evans said that would be treated like everyone else and show a little more patience.
“I think the main thing is just to talk with them like you would with any one else, maybe take a little extra time, show respect to talk to them direct, and to take time to listen,” she said.
Evans told the business audience that some available awareness resources range from e-learning modules, and a checklist or audit to seeking advice from someone with a communication disability.
She also referenced a www.communicationaccess.org website for more information.

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