Co-op debuts new shopping cart

By Kassidy Christensen

March 23, 2017 12:00 AM

PRIME SEATING From left, Suzanne Richard, senior cashier at Lloydminster Co-op Marketplace, Leanne Hawes, VP operations for Lloydminster & District Co-op, and Dave Lever, food division manager, show Caroline's Cart, a cart created for special needs children or adults who may have outgrown the seating position of a regular cart, and has been brought in to the Lloydminster Co-op Marketplace. KASSIDY CHRISTENSEN LLS PHOTO

The Lloydminster & District Co-op has brought Caroline’s Cart to its Lloydminster Co-op Marketplace.
Caroline’s Cart is a shopping cart created for special needs children and adults who may have outgrown the seating position of a regular cart. 
Leanne Hawes, VP Operations for the Lloydminster, said they brought in Caroline’s Cart after hearing from their membership, customers and staff there may be a need for this type of product at their store to better the shopping experience.
“We did a little investigation into seeing if something like that existed and luckily it did; it’s called Caroline’s Cart, and so we brought it into our community,” Hawes said.
To the best of their knowledge, Lloydminster Co-op is the first retailer to bring a cart like this into their facility, Hawes said.
Caroline’s Cart’s official website said about the specialty cart, “it provides parents and caregivers a viable option to transport a child through a store while grocery shopping, without having the impossible task of having to manoeuver a wheelchair and a traditional grocery cart at the same time.”
As stated on the website, it was Drew Ann Long who saw the need for such a cart after realizing her special needs daughter Caroline would outgrow traditional shopping carts.
The cart is equipped with a contoured seat and a safety harness that can accommodate a special needs person up to 250 lbs.
The handles move up for ease of access to the seat and the cart includes a locking break in the back as well as a front locking castor to provide stability. 
Hawes said when they searched for Caroline’s Cart they saw the passion that went into creating it.
“You can see that behind the story there was a lot of thought and passion that went into creating that product and it was just the right fit to bring it here,” Hawes said.
Hawes said Caroline’s Cart is constructed a little differently than their regular carts, and won’t be stored in the same area as the regular carts.
“If somebody wants to use that they can certainly go to customer service,” Hawes said. “It’s made a little differently, (so) we want to take a little different care and attention with something like this.”
Hawes said customer service is important to the Lloydminster Co-op, adding customer service is all encompassing.
“It’s all-encompassing of friendly, knowledgeable staff, clean and safe environments, as well as looking at ways we can improve the customer shopping experience.
“We feel that bringing in Caroline’s Cart may do that for some of our members,” she said.

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